dmv car dealer plate rules

dmv dealer plate use from the california code of regulations



This database is current through 3/16/15 

§ 201.00. Use of Special Plates Issued to a Dealer, Manufacturer, Remanufacturer, or Distributor.

(a) Special plates referenced in this section may only be used on vehicles that a dealer, manufacturer, remanufacturer, or distributor owns or lawfully possesses.

(b) The following individuals may operate a vehicle with special plates for any purpose:

(1) An individual who is the sole owner, a general partner, a manager of a limited liability company, or a corporate officer or director of a dealer, manufacturer, remanufacturer, or distributor, provided that individual is actively engaged in the management and control of the business operations of the dealer, manufacturer, remanufacturer, or distributor;

(2) A general manager, or business manager, or sales manager who is actively engaged in the management and control of the business operations of the dealer, manufacturer, remanufacturer, or distributor when no other individual meets the criteria in (1) above;

(3) An individual employed by a manufacturer or distributor and licensed as a representative.

(c) Any licensed driver may operate a vehicle with special plates for any purpose if an individual identified in section (b) is also in the vehicle.

(1) An unaccompanied licensed driver, who regularly resides in the immediate household of an individual identified in section (b), may operate a vehicle with special plates solely to pick up or drop off that individual.

(d) A licensed driver who is an employee of a dealer, manufacturer, remanufacturer or distributor may drive a vehicle with special plates when that employee is acting within the course and scope of his or her employment.

(e) Any licensed driver may operate a vehicle with dealer, manufacturer, remanufacturer, or distributor special plates for special event purposes if the operator carries a letter of authorization from the licensee identifying the vehicle, duration, and location of operation, and person(s) authorized to operate the vehicle.

(f) Any licensed driver, who is a prospective buyer or lessee, may test drive a vehicle with special plates for up to seven days.

(1) A salesperson is not required to be present.

(2) If a salesperson is not present, the operator must carry a letter of authorization from the licensee identifying the vehicle, duration, and person(s) authorized to operate the vehicle.

(g) Employees of a commercial vehicle dealer, manufacturer, remanufacturer, or distributor who must operate a commercial vehicle in the course of their employment, may take a commercial drive test in a commercial vehicle displaying dealer, manufacturer, remanufacturer, or distributor special plates.

(h) A trailer, displaying special plates, may be towed by a vehicle with Vehicle Code authority to operate on the highways.

(i) Any use of special plates issued to a dealer, manufacturer, remanufacturer, or distributor except as specified is prohibited.

Note: Authority cited: Section 1651, Vehicle Code. Reference: Sections 11714, 11715 and 11716, Vehicle Code.


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does @instamotor have a chance in the crowded field of outlaw used car dealers ??

Instamotor is the closest thing to your car selling itself (update)

used car sign

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Startups have already begun to solve some “real” and “difficult” problems — laundry, selfies, underwear delivery — but a new company is now taking on a new problem: Selling your car.

Bay Area-based Instamotor, which quietly launched eight weeks ago, wants to make selling a car painless and fruitful by taking care of the entire process and leaving sellers with a nice chunk of change at the end.

Oh, and technology is involved too, but we’ll get to that later.

The problem and the solution

The bottom line is that selling one’s car “sucks,” as the company puts it.

The idea for Instamotor sprung out of cofounder Sy Bohy’s awful experience last summer when he needed to see his car. The private-selling route (i.e., Craigslist) was a long and inconvenient process (scheduling car showings, coordinating with various interested buyers, negotiating, and so on). Selling it to a dealership would have left him with much less money in his pocket than desired.

In fact, used car dealerships normally purchase the cars for only 70-80 percent of the price a seller could get in a private sale, according to Bohy.

As a solution, Instamotor takes care of the entire process. It photographs and makes a pricing recommendation for the vehicle, schedules a wash and mechanical inspection, keeps the listing active across multiple marketplaces, vets and schedules test-drives with potential buyers, and even handles the ownership transfer paperwork — all while the seller continues to use their car.

Their cut? Only five percent of the final sale price.

Unlike dealerships and consignment lots, Instamotor has very low overhead costs (no real estate or full-time staff to employ even when there no customers).

“We come sort of in the middle,” said Bohy in an interview with VentureBeat.

And luckily for them, that five percent cut still represents a huge opportunity: 40 million used cars are sold every year in the U.S., roughly a $600 billion market and a $30 billion opportunity at a five-percent commission, according to the company.

The teammates found each other serendipitously. Bohy connected with Val Gui, a former car salesman, on Hacker News after posting some ponderings about the car selling industry, and Gui happened to already be friends with experience iOS developer and entrepreneur Enea Gjoka.

“The average person buys or sells about nine or ten cars in a lifetime,” said Gui. “They don’t know how to do this. Dealers know what they’re doing and can take advantage of that situation.”

Instamotor 2.0

On the tech side of things, Instamotor is mainly building algorithms to model the car prices it suggests to sellers (Bohy’s background is in computer science and back-end software). It gathers data through crawling and indexing websites such as Craigslist and AutoTrader.

“We [also] built a lot of code around listing the cars on multiple places,” said Bohy, “and making sure cars get continued exposure,” though the team assured us they carefully obey the terms of service of the sites they work with.

Inventory management is another aspect they’ve built software in order to operate better.

However, what’s even more interesting and intriguing about Instamotor’s technology is the next phase in their product — which the team firmly declined to share details about.

But it’s not hard to speculate about: We’d guess it will like start using mobile technologies to help it scale its business, largely because it’s already received numerous seller requests from outside the Bay Area.

“Humans don’t scale,” Bohy said. “One of the biggest advantages for [our model] is that people people can still continue to use their vehicles [while we sell them],” he later added during the interview.

Gjoka’s background is in iOS development, so putting two and two together gives us the likely release of a mobile app (easy to scale) that would guide sellers through an easy and templated process to get their vehicle ready and listed through Instamotor’s service.

GPS tracking built into the app or solutions such as those used by Zipcar to track (and even unlock) cars could also easily come into play in the company’s product roadmap.

Car washes, houses, and cars

While the above is all speculation, Instamotor does (and would) fit into several recent trends.

For example, earlier this month, Keith Rabois revealed his new project, HomeRun, which will similarly handle the entire sale process of a person’s house. The only difference is that HomeRun will first purchase the house from the owner before selling it to a buyer. The buying price is determined through a whole lot of data science . But again, it’s using data to price a commodity and take away as much pain (and time spent!) as possible from the seller.

Cherry, the now-defunct car-wash-on-demand service, is another product that has paved the way for and has created a category for Instamotor. Cherry’s app enabled car owners to request and pay for a car wash, which the company would perform wherever the owner’s car was parked at the requested time. Again, it was a service provided at the time and location convenient to the car owner.

In fact, Instamotor’s team admitted having already spoken with Cherry’s former chief executive about the company and how Cherry’s team operated.

And of course, there are the myriad mobile shopping and selling apps, including Poshmark, Vinted, and Etsy, which offer simple steps for sellers to upload pictures of their items and input key information right through the app.

Though make no mistake: Unlike these shopping apps, Instamotor is a service, not a marketplace.

The team revealed that it had already applied to be part of Y Combinator’s accelerator program (Gui was the actually the first employee of MobileWorks, a Summer 2011 participant), though it also said that it’s exploring other possible sources of funding.

DMV requires repossessions to be done by licensed agencies

Frequently Asked Questions – Repossession Agency (RA)

  1. How long after the application is submitted will it take to process?The complete processing of the application may take approximately three to six months.
  2. What forms must be included in the application package?
    • Application for License (Form 31A-4)
    • Personal Identification (Form 31A-9)
    • The second copy of the Live Scan form (BCII 8016) signed by the Live Scan Operator.
    • Two recent passport quality photographs
    • Request for Authorization of Business name [(Form 31A-12 (if applicable)]
    • Corporate applicants only: endorsed Articles of Incorporation or the Statement by a Foreign Corporation (if filed with the Secretary of State)

    Corporate applicants only: endorsed Articles of Incorporation or the Statement by a Foreign Corporation (if filed with the Secretary of State)

  3. How long is a Repossession Agency license valid?The Repossession Agency license is valid for two years.
  4. How does a Repossession Agency renew its license?Prior to the expiration of the license, the applicant may receive a renewal application mailed to the last address of record. If you do not receive a renewal application, you should submit a copy of your license/certificate with a written request for renewal, including the fees for renewal (see fee schedule) and mail to:

    Bureau of Security and Investigative Services
    P.O. Box 989002
    West Sacramento CA 95798-9002

    (This must be submitted before the expiration date.)

  5. When does a Repossession Agency’s license become delinquent?The Repossession Agency’s license is delinquent one day after it expires. If you fail to submit renewal fees by the expiration date, you must pay the renewal fee and the delinquent fee.
  6. How long after the expiration of my license am I able to renew my license?If after three years you fail to renew a delinquent license you must submit a new application and begin the application process again.
  7. How do I verify receipt of my Repossession Agency application?Contact the Bureau at (916) 322-4000 for a status on a pending application or any additional information.
  8. How do I notify the Bureau of my change of address?You must notify the Bureau in writing within 30 days of such a change. Be sure that you include your license number, name, previous address, new address, date of birth and Social Security number. Please print information.
  9. How do I change my business name?In order for you to change your business name, you must submit a written request to the Bureau. Submit at least six names for consideration. The first name requested will be approved unless the name could be confused with or is similar to any federal, state, county, or municipal government function or agency or to any law enforcement agency, or in any name which may tend to describe any business function or enterprise not actually engaged in by the applicant/licensee under that name.

    *Until an approval is received, you may not operate under your requested new name.

  10. If I lost, destroyed or damaged my Repossession Agency license, how do I obtain a duplicate?You may request a duplicate license by submitting a written request, explaining the circumstances, with a $10 fee to the Bureau. Please allow four to six weeks for replacement.
  11. The name/address was misspelled on my license. Is there a fee for a new one?No. An error on a license should be returned for correction to the Bureau without charge. A correction will take approximately three to four weeks. Please clarify the error in writing and return the license.(This is not for address changes when submitted after a renewal was paid and already mailed)
  12. Can a Repossession Agency use a post office box for an address?Yes. The Repossession Agency must state the location of the business office by street name, number and city. The Repossessor Agency may list a post office box only if mail delivery to the physical location is not possible or if the place of business is located at the licensee’s residential address. In addition, no licensee shall conduct business from any location other than the location for which a license or branch office registration was issued.
  13. How long does it take to process the new license after a request for name change and/or address change or change of branch office has been made?The processing time will vary, typically a name change and/or address change or branch change will take approximately four to six weeks.
  14. There has been a change in the type of ownership/entity after receiving the repossession agency license. What do I have to do?Licenses are not transferable or assigned to new entities. A change of ownership constitutes a new entity. You must submit a new application with appropriate fees. For example: if you apply and become licensed as a sole owner and later decide to form a partnership or corporation, you must apply for a new license.
  15. Who can repossess my car, truck, motorcycle, or other vehicle?The legal owner, and the repossessor agency employee of a repossession agency.
  16. Does the legal owner have to notify me before taking my vehicle?No. The legal owner is not required to notify you before your vehicle is repossessed. However, the legal owner must notify you in writing within 60 days that you have 15 days to arrange to get your car back before it is sold. If the vehicle was repossessed by a licensed repossession agency, the agency must notify you within 48 hours that they have repossessed your vehicle and must furnish you with a list of the personal items in the vehicle at the time it was repossessed.
  17. Can they repossess my vehicle if I have only missed one payment?Yes. The conditions under which the vehicle may be repossessed are subject to the terms of the sales contract signed by you at the time you bought your vehicle. However, some legal owners will work with you to bring your payments up to date, even though they are not required by law to do so. If you expect a problem in making payment, you should contact the legal owner to make other arrangements for payment.
  18. Can they take my car at 4 a.m., or while I am in the grocery store?As long as the repossessor agency employee does not enter any private building or any secured area he or she may take your vehicle at any time from any location. This does not mean that the repossessor agency employee can do anything that is illegal. The repossessor agency employee must obey the same laws that pertain to everyone.
  19. Can a repossessor agency employee agent break my gate, unlock my garage, move other vehicles, or trample my landscape while trying to take my car?No. repossessor agency employees are prohibited from entering any private building or secured area without the consent of the owner or the person in legal possession of the property. This includes any locked and fenced area. Any damage to buildings, fences, landscaping, or other vehicles should be reported to the police. In addition, a complaint should be filed with the Bureau. To get your money back for damaged personal property or real property, you will probably have to go to small claims court or hire an attorney. The Bureau has no jurisdiction to get your money back for damaged personal property.
  20. Should I hide my vehicle or physically protect it from the repossessor agency employee?No. A repossession agency with authorization from the legal owner will attempt to take your vehicle for the legal owner. If you hide the vehicle to avoid repossession, you may give up your right to continue with the same contract with the legal owner.
  21. Can a repossessor agency employee threaten my family or me?No. A repossessor agency employee may not use violence or force in attempting to repossess a vehicle. If violence or force occurs, contact the police immediately. A repossessor agency employee may not use false or misleading statements or make threats in order to take your vehicle.
  22. What happens to my personal belongings in the car after my car has been repossessed?Licensed repossession agencies are required to make a list of all personal belongings found in a vehicle at the time of repossession. They are required to send you at your last known address of record, within 48 hours, a notice containing this list and informing you how to recover your personal belongings and the amount of storage fees owed, if any.
  23. Are my spare tire, tape deck, and mag wheels considered part of my personal belongings?Items such as tape deck or mag wheels, which are installed as a permanent part of the vehicle generally, remain with the vehicle. So do items such as a spare tire or tire iron, which are normal equipment for a vehicle to carry. However, any item such as a removable camper shell, which was not included in the original contract for your vehicle, should be returned to you, although you may be asked to prove that you bought the camper shell separately.
  24. Should I be notified about who took my vehicle and why?A repossession agency is required to provide you with a Notice of Seizure within 48 hours after taking possession of your vehicle. This notice must include the name, address, and telephone number of the legal owner and the name, address, and telephone number of the repossession agency. They should tell you that this Bureau regulates repossessor employees and that the repossession agency is required to give you a personal property inventory within 48 hours of the repossession, and that any damage to a vehicle during repossession is the responsibility of the repossession agency. To find out why your vehicle was repossessed you should contact the legal owner of your vehicle.
  25. What if my car is damaged during or after repossession?The Notice of Seizure, which the repossession agency is required to send you lists that damage to a vehicle during or after repossession, is the responsibility of the repossession agency. Unfortunately, the Bureau cannot actually enforce this responsibility by making the repossession agency pay you for any damage to your car. In case of damage, you should take the repossession agency to small claims or civil court, depending on the estimated cost of repair. You should also file a written complaint with the Bureau, as several complaints of damage against the same repossession agency could result in disciplinary action against that agency.
  26. Can repossession agency employees drive my vehicle or use my personal effects after they have repossessed my car?No. A repossession agency employee may not use any vehicle or personal effects recovered from a consumer for personal benefit. If you believe your vehicle was used during the time the agency had it, you should file a complaint with the Bureau explaining the circumstances which lead you to believe it was used.
  27. What should I do if something is missing from my personal effects when I pick them up?Mention it to the repossession company while you are there and ask them to check their storage area again. Note it on the release form if the items are not located. Follow up with a registered letter to the repossession agency (with a copy to the lien-holder) describing the missing items and ask them to locate them or reimburse you for them. If they don’t comply with your request, send a written complaint to the Bureau of Security and Investigative Services. If some of your belongings are missing you should contact your local police department and begin a small claims court or civil court action to have the repossession agency repay you for your lost possessions.
  28. What about my personalized license plates?Department of Motor Vehicles (DMV) has advised us that personalized plates should be removed and stored with other personal effects. If you do not claim them within the 60 days, the repossession company should return them to the DMV.
  29. How do I get my vehicle back?The legal owner must give you 15 days written notice before they can sell or otherwise dispose of your vehicle. This notice must be provided within 60 days after repossession. This notice should tell you how to redeem your vehicle and should give you the name and address of the person to contact about payment. Usually, you will be able to reinstate your loan contract by paying your back payments and the repossession fee, unless the legal owner can prove that you did one of the following: A. gave false information on your loan application B. hid the vehicle to keep it from being repossessed C. kept the vehicle in bad repair or damaged it on purpose If the vehicle loan is with your credit union or a finance company, the above information may not apply to you.
  30. What charges, if any, might I have to pay?In addition to paying all or part of the contract balance, you may have to pay a repossession charge. Most vehicle installment loan contracts state that you may be charged for the costs of recovering the vehicle if you default on the loan payments. Therefore, the legal owners may charge you for the amount which they have been billed by the repossession agency. Also, most repossession agencies charge a fee for storage of personal items that were in the vehicle at the time it was repossessed. The amount of the storage fees must be given on the personal property notice prepared by the repossession agency and will be collected at the time you pick up your personal items. Many repossession agencies require that these charges be paid in CASH. If you choose not to make the payments within the 15 days allowed, the legal owner will arrange for your car to be sold. If the buyer does not pay the full contract balance, you may be required to pay the difference, which is referred to as a deficiency.
  31. How are the police involved in repossessions?Immediately after the repossession, the repossessor must notify the local police or sheriff’s department that he has taken your vehicle. As long as the repossessor has the proper identification and can show that the legal owner hired him to repossess your vehicle, the police will probably not interfere with the repossession, even if you call them. However, if you feel that the repossessor has threatened or harmed you or damaged your property, or entered your car or property illegally, you should call the police and file a police report.
  32. How do I file a complaint with the Bureau?A consumer may contact the Department of Consumer Affairs’, Consumer Information Center at 1-(800) 952-5210 and request a complaint form. Please provide copies of all documents relating to your complaint with your completed complaint form.

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los banos car dealer school…..taught by a real car dealer

imagine this

a real car dealer teaching car dealer school

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we are the only licensed retail car dealers

certified to teach car dealer education

we are not attorneys

we are not tax advisors

we are not bond agents

we are not insurance salespeople

we are not selling you car dealer forms


with real life experience

we specialize in california dmv certified car dealer license training

no one does it better

getting started requires our

Car Dealer Class


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$ 50,000 dealer bond for unrestricted wholesale, retail selling and auto-brokering

Click here for an immediate car dealer bond quote

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dmv requires a training class to take your car dealer license examination

dmv requires you pass a 40 question exam to submit your car dealer license application

we teach the required dmv license certification class in more places than anyone else

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is @trycarlypso a rogue lawless used car dealer or an innovative used car sales startup ???

Car Technology Company Carlypso Brings Concierge and Personal Car Shopper Service to San Diego

Carlypso Expands Hassle-Free Buying and Selling Car Service to San Diego, Saving Car Savvy Consumers Thousands of Dollars

SAN DIEGO, CA–(Marketwired – Mar 23, 2015) – Carlypso, the first technology company to buy and sell used cars hassle-free, announced today it has officially launched its Concierge as well as its Carlypso Deals Personal Car Shopper Service in San Diego, CA.

Carlypso has expanded from its Bay Area headquarters to start servicing customers in recent months in the Los Angeles and Orange County area, Sacramento and now San Diego, offering consumers the opportunity to sell their cars easily and conveniently through Carlypso, and earn an average of between $1500-$2500 more for their car than they would at trade-in. San Diego residents can also now use Carlypso Deals, a new car buying service where Carlypso finds the best deals on inventory before it goes to the dealer.

How it all works

Carlypso Deals:

For consumers interested in buying a car through Carlypso, the company recently launched Carlypso Deals, which is now available in San Diego and surrounding cities. Carlypso buys cars from a trade in or a lease from the trade network it participates in, getting a “first peek” at these cars so it can purchase them for a buyer before the vehicle ever heads to a dealer lot. Consumers go to and enter in what they are looking for in terms of model, make and year. They immediately see the inventory of used cars that Carlypso can buy for them, and put in a request for information on available vehicles right at the site.

Within a week, Carlypso can deliver the vehicle directly to the consumer in San Diego.

Traditionally, consumers have gone to dealers to find used cars, and dealers will often mark up these cars $1500-$2500 while waiting for a buyer. Carlypso analyzes thousands of used car transactions on a weekly basis and suggests weekly deals for which the discounts to the dealer prices are highest. By getting early access to the vehicles and not incurring escalated holding costs, Carlypso does not need to mark up prices and can pass the savings on directly to the consumer. Carlypso is the first online car service that is 100% transparent about every step of the process. The consumer knows exactly the condition of each car, exactly what Carlypso paid to acquire the car, and exactly how much money the company is making on each car deal (which is fixed at $500 for cars less than $20,000).

“We are thrilled to extend our car buying and selling services to San Diego,” said Nicholas Hinrichsen, Co-Founder of Carlypso. “We know how painful and expensive the whole process of buying or selling a car can be, and our goal is to eliminate the unnecessary hassle and costs that inevitably happen at a dealership. Carlypso is saving customers thousands of dollars, and is able to provide complete transparency on pricing, car condition and more which is something frankly at this point car buyers should expect.”

Carlypso’s Concierge Car Selling Service:

Carlypso is the easiest means to sell your used car. With Carlypso, sellers just enter their car details on Carlypso’s website, and Carlypso generates a fair market price from analyzing 1.2 million vehicle transactions each week. For all cars — Carlypso can provide an instant cash offer and have the vehicle picked up within 24 hours often for thousands more than competing dealerships might offer. Carlypso’s data accuracy and fair-market appraisal process allows buyers to get the most money for their cars.

About Carlypso
Carlypso is the first technology company to buy and sell used cars hassle-free. Carlypso generates a fair market price for vehicles based on millions of vehicle transactions each month, and coordinates all of the logistics for the seller, including finding the buyers, to get sellers the best price possible on their vehicle. The company has developed a secure proprietary device installed on cars to track vehicles, allowing buyers to do test drives on their own. Carlypso also provides Carlypso Deals, finding the best deals on inventory before it goes to the dealer, and passing that savings onto the consumer. Carlypso, based in San Carlos, CA, has sold hundreds of cars to date for consumers throughout California and is expanding nationwide. For more information visit


  • Media Contact:
    Kerry Metzdorf
    Big Swing Communications
    Email Contact

sound advice for @beepi….. get it right or cut your losses

we are students of the automotive sales industry

and retired law enforcement training officers

we run the largest dmv certified car dealer school in california

we have watched others pour millions

into failed disruptive technology attempts

look at carwoo

look at truecar

look at best offer

my 3 questions for the disruptive technology model are these

where are the buyers guides??

where are the happy stickers??

where are the insured dealer plates??

if you have not addressed these three significant questions

your $ 65M startup is doomed for failure

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got exotic ??? need consignment ???

Hope everyone’s summer has been great! We have had a great summer and now are on the Hunt for some inventory. We are looking to represent (Consign/Buy) Exotic, Classic, Muscle, Vintage, Sports and Luxury Cars !

We can Sell your Car! I know what your thinking another Dealership email. We arent your “traditional” Dealership. We believe that we are partners with our clients and we will meet their needs as if they were our own. It is a very simple statement, but selling your vehicle can be a long drawn out process. We have been in the automotive business for years and have a vast knowledge of auto manufactures, vehicles, products and options. We have a wealth of experience in knowing customer’s buying habits or trigger points.

Here are a few details and what to expect……

  • we will take professional photos
  • CARFAX report for you and potential buyers
  • appraisal and price consultation.
  • arrange detail and reconditioning services
  • field and qualify all incoming calls
  • schedule and handle all viewings
  • price negotiations communicate with you the details of any potential buyer or offer

Most importantly this will provide a barrier between you and the buyer which preserves your privacy This will save you time and energy not having to deal with test-drives, general inquiries “tire kickers” un-qualified buyer, Have callers stand you up for showings, arrive late or early, and call your home/cell at all hours, Have strangers come to your home to see your vehicle, Receive much less than the actual value of your car and last but not least deal with the dreaded DMV.

We have a established list of vehicle purchasing clientele, colleagues in the industry and other resources to make your selling experience efficient and financially rewarding

Bespoke Services

Our Bespoke Services help clients buy any type of car, whether it’s a concours, classic rally, daily driver, family car or car for your kids. Maybe you found that special car somewhere else, we offer impartial professional advice and inspections. In addition if you are local we offer a Bespoke program which assist you in scheduling and arranging any vehicle’s servicing or maintenance needs.

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does @driveshift really think it can evade dmv enforcement requiring dealer licensing ???

@truecar is being battered for allegations of operating as a broker without licensing

CNCDA has filed a major lawsuit for unfair business practices

@driveshift may soon face a similar fate

@driveshift is taking possession of consigned vehicles and offering test drives

@driveshift is profiting from the sale of vehicles owned by another

@driveshift sales automatically include a money back 7 day return policy

@driveshift provides multiple financing offers to assist the buyer

@driveshift provides a dealer only carfax vehicle history report

@driveshift has a team of unlicensed salespeople

@driveshift operates from at least three unlicensed locations


the startup @driveshift defys all logic in regards to the current dmv rulebook

we predict vigorous dmv enforcement along with civil unfair business practice claims

the irony is we have a legal compliant used car sales model for startups like @driveshift

but it seems @driveshift prefers rogue and lawless to legal and compliant

perhaps patricia glaser will widen their narrow perspective


dmv certified car dealer education





does @beepi really think the dmv will look the other way on rogue used car dealer violations ??

beepi is a new used car dealer model

and using their wealthy uber backers combined with disruptive technology

they are attempting to change the current used car automotive sales industry

their rogue actions and blatant violation of the basic car dealer rules

have made dmv officials at the highest levels take notice


the biggest problem with disruptive technology

and the used car automotive sales industry

is a nearly 100 year tradition of the government

building strong consumer protections into the law

which beepi and crew, with arrogance has chosen to bypass


here are a few of the basic flaws with the model


their los altos location is unlicensed

their santa cruz location is virtually empty and not a working retail location as licensed by the dmv

their consignment agreement does not comply with current california dmv regulations


the glaring omission of a federal buyers guide posted on each vehicle offered for sale

could merit a $16k fine per vehicle sold if so ordered by the DMV or the FTC

this violation alone could derail and its disruptive technology model


none of the vehicles advertised on the website have buyers guides posted

a buyers guide must be posted on every vehicle offered for sale by licensed dealers

the offering of any used vehicle requires a current smog, safety check and vehicle history report

BEFORE the car is offered for sale

the division 12 safety check must be conducted at arms length from the dealership

by a licensed mechanic, and at last check and carsavvy inc do not have a current BAR license


current advertising rules require the posting of a license plate or the last 6 of the VIN on each ad

current advertising rules require the posting of each ad at the dealers licensed location

current advertising rules prohibit the black friday and cyber monday offers made by


current dmv rules only allow deliveries by licensed autobrokers of brokered vehicles is the apparent licensed dealer of record

and does not have a current autobroker endorsement on their license

the disruptive technology model bypasses the licensed location entirely

and makes delivery to the customer bypassing significant notice postings required in each dealership

+++ advertises certified used cars using an

improper certified vehicle designation

as per the car buyer bill of rights enacted in july 2006


as the premier provider of car dealer education in california

we believe it is paramount for a $65M used car dealer startup

to adhere to the same rules and regulations imposed on every other car dealer


giving allowances to the wealth or arrogance of

and their disruptive technology model

is a slap in the face

to every law abiding car dealer we have ever taught

and really sets the stage for total chaos for the dmv licensing folks


im sure there will be more to follow on the story




dmv certified car dealer education



car dealers under attack in california for following the law

By Brittany-Marie Swanson

Rosemary Shahan, president of CARS, speaks at the CFPB’s first public forum on auto lending in November.
Rosemary Shahan, president of CARS, speaks at the CFPB's first public forum on auto lending in November.

SACRAMENTO, Calif. — Consumers for Auto Reliability and Safety (CARS), a consumer advocacy group, submitted a new ballot initiative to the California attorney general’s office on Oct. 30. Part of the initiative calls for the elimination of dealer markup, a practice currently being scrutinized by the Consumer Financial Protection Bureau (CFPB).

Rosemary Shahan, president of CARS, discussed the ballot measure during the CFPB’s first public forum on auto lending, held on Nov. 15 at its Washington, D.C., headquarters. The Car Buyers Protection Act is slated to appear on the November 2014 ballot.

“I would note that the provision [aimed at eliminating dealer markup] in the initiative that we just filed … polled at 82 percent support,” Shahan said during the CFPB forum, for which she served as a panelist. “And there isn’t a lot these days that polls so resoundingly well.”

Most industry and regulatory representatives present at the forum, including CFPB Director Richard Cordray, agreed that dealers deserve to be compensated for arranging financing for consumers. The CFPB is concerned that the discretion dealers are allowed when marking up rates creates a fair lending risk. Shahan, however, disagreed.

“I don’t think they should be compensated for that,” Shahan told F&I and Showroom. “It’s something you can do yourself better for free. Why would you pay someone to put you into a bad loan?”

California New Car Dealer Association (CNCDA) President Brian Maas told the magazine that Shahan’s approach is “pretty hard to respond to.”

“The short summary is, [the initiative] is a solution in search of a problem,” he said. “It would have a potentially devastating impact on the new-car business, just to fix things that frankly are going to be resolved one way or another anyway, or don’t need to be resolved at all, or are confusing. So we’re perplexed, frankly. Why this ballot measure at this time?

“Obviously, the CFPB is looking at the issue closely and trying to decide if disparate impact or discrimination exists [in auto lending], and what’s the appropriate compensation scheme and what have you,” Maas added. “But even the CFPB has conceded that dealers should be paid for performing the service.”

In addition to eliminating dealer markup, the proposed Car Buyers Protection Act would make it illegal for dealers to sell, rent, lease or loan recalled used cars, as well as improve protections against “bait and switch” financing and for victims of identity theft perpetrated at car dealerships. The proposed ballot measure would also require that dealers offer a minimum 30-day, 1,000-mile warranty on all used cars.

The initiative also seeks to eliminate the authority of the New Motor Vehicle Board to overrule disciplinary actions against dealers and manufacturers approved by the Department of Motor Vehicles.

“There are a number of problems that have been identified over the years where the public really wants to see change, but the dealers keep blocking it in the legislature either federally, or at the state level,” Shahan said. “And so [this initiative] is aimed at getting these policies enacted through popular vote.”

The advocacy group recently sponsored SB 686, a bill intended to prohibit the sale of unsafe used cars. It was blocked in California’s Assembly Business and Professions Committee in July and cannot be revived until January 2014.

At the CFPB forum, Shahan called California “ground zero” for the issue the CFPB is currently tackling: discrimination in auto lending. California is one of two states that caps dealer markups —2.5 percent for loans up to 60 months and 2 percent for longer loans.

Shahan’s organization’s next step is to meet with the California attorney general’s office, and she said she’s prepared for a long fight. “I expect it to be a battle,” she said. “I imagine the dealers are going to oppose it tooth and nail. But I think at the end of the day, we’ll win. Because … the practices really do not stand up to scrutiny.”

Maas, however, pointed out that the ballot measure may harm the people it intends to protect.

“If dealers don’t provide financing, how does a subprime customer get financed? You can’t walk into a subprime lending intuition; they don’t exist … If I’m a credit challenged customer, it’s the dealer that is working hard to get me financed,” he said. “He’s got an incentive, he wants to sell a car … and that’s why the dealer financing model works.

“We’re a bit frustrated,” Maas added. “It’s not clear at this point how much support [Shahan] has for the measure, other than the fact that she spent $200 to file it with the attorney general.”

burbank car dealer school…..taught by a real car dealer

imagine this

a real car dealer teaching car dealer school

would you be surprized to know

we are the only licensed retail car dealers

certified to teach car dealer education

we are not attorneys

we are not tax advisors

we are not bond agents

we are not insurance salespeople

we are not selling you car dealer forms


with real life experience

we specialize in california dmv certified car dealer license training

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@beepi has an unlicensed used car sales location in beverly hills


 331 North Beverly Drive, Beverly Hills, CA 90210 – Map & Directions
Sales: 855-912-8639


licensed dealers in the 90210 zip code


Vehicle Dealer/Broker…License: 61447…Main Office…Business started: 07/14/2004…Add’l name(s): MILLER DM INC
Vehicle Dealer/Broker…License: 29388…Main Office…Business started: 04/02/1990…Add’l name(s): CALLE VISTA CORPORATION
Vehicle Dealer/Broker…License: 63579…Main Office…Business started: 03/22/2005…Add’l name(s): CAR ONE INC
Vehicle Dealer/Broker…License: 06780…Main Office…Business started: 09/06/1991
Vehicle Dealer/Broker…License: 40666…Main Office…Business started: 10/30/2007
Vehicle Dealer/Broker…License: 82061…Branch Office…Business started: 09/20/2012…Add’l name(s): RALO AUTOMOTIVE GROUP INC RALO AUTOMOTIVE GROUP INC
Vehicle Dealer/Broker…License: 82061…Main Office…Business started: 09/20/2012…Add’l name(s): RALO AUTOMOTIVE GROUP INC RALO AUTOMOTIVE GROUP INC
Vehicle Dealer/Broker…License: 85580…Main Office…Business started: 04/11/2014
Phone Number: (310)552-4907,License Number: E1343
Vehicle Dealer/Broker…License: 85566…Branch Office…Business started: 03/24/2014
Vehicle Dealer/Broker…License: 82729…Main Office…Business started: 01/18/2013
Vehicle Dealer/Broker…License: 12306…Main Office…Business started: 12/17/1991…Add’l name(s): ROYAL IMPORTS INC
Vehicle Dealer/Broker…License: 41719…Main Office…Business started: 03/10/2008
Vehicle Dealer/Broker…License: 83054…Main Office…Business started: 04/09/2013
Vehicle Dealer/Broker…License: 16576…Main Office…Business started: 05/28/1991…Add’l name(s): TRI POWER PARTNERS INC
Vehicle Dealer/Broker…License: 52982…Main Office…Business started: 06/08/2001


is carfax like kleenex ???

KIRKLAND, WA, August 13, 2012 /24-7PressRelease/ — For decades, one company has dominated the vehicle history market: CARFAX. With few alternatives available for vehicle history reports, CARFAX gets away with charging as much as $34.99 for a single vehicle history report.

“I just needed to prove that a car I was selling had a clean history, so I scoured the web for a ‘free vehicle history report'”, explains David Wu, “Unfortunately, there was no such thing as free vehicle history, and I felt ripped off when I resorted to paying $30 for a basic report.” After this experience, Wu went on to found– a vehicle history reporting service offering a radically lower-cost alternative to CARFAX.

Since’s initial release in early 2012, the service has served thousands of consumers over the Internet in addition to having with a rapidly growing presence in the automotive industry. and partners of served as one of the main alternatives to CARFAX providing an approved compliance solution with this new requirement that took effect on July 1st, 2012.

Assembly Bill 1215 required California car dealers to properly disclose vehicle history information before their customers purchase a car. Seeking a low-cost compliance solution, over 500 used car dealers in California have chosen as their exclusive source for vehicle history reports.

“We’re just getting started,” Wu says optimistically, “One day, vehicle history may even become free.” is an approved provider and partner of NMVTIS, a US federal database wherein state DMVs, insurance carriers, junk and salvage sites with other record providers are mandated to report to. The company provides instant Vehicle History Reports that is sent to your email, can be downloaded as PDF file and can be printed. Moreover, they also offer Dealers Program and Resellers Program to the Automotive Industry with great benefits and simple set up.’s mission is to make Vehicle History for free!

cheat the government and the dmv will find you

renting car dealer plates is illegal

charging you a monthly fee for auction access is illegal

operating in california on an out of state dealer license is illegal

the only way to be truly legal in california is to attend


DLR license 35862

DMV list of car dealer school providers as of 2014


if you are looking for real unrestricted car dealer auction access

you need our car dealer class

you need a current car dealer bond

you need a current DMV LiveScan fingerprint card

you need a current DMV Property Use Verification

you need a temporary car dealer license from your DMV Inspector

you need a completed licensed car dealer Auction Access Application

you will need car dealer insurance and dealer plates to leave the auction

once you make your first car dealer auction purchase

go with the leader in california DMV certified car dealer licensing education

classes offered in more cities than all other providers combined

find out why we have become so strong ( #1 )  in car dealer licensing education




meet the electric car guru from palo alto ca

Electric car enthusiasts are a passionate bunch.

We’ve seen as much from reading the comments on Green Car Reports articles, and suspect more than a few of our readers have helped change the opinions of friends, family and co-workers on electric cars. Maybe they’ve even tested or bought one as a result.

“EV evangelist” Sven Thesen has done just that, and more besides–showing that spreading the word on electric cars starts with the individual.

In a podcast interview with IEEE Spectrum, Thesen revealed how he’s spread the news of electric cars through his neighborhood, to companies he’s worked for, and even helped others to go through their own discovery process with electric cars.

It all started when Thesen worked at Pacific Gas and Electric Company in the early 2000s.

When researching replacements for a diesel irrigation pump in the central valley, he discovered just how much cleaner an electric pump was over every metric–no local emissions, tiny CO2 footprint, much greater efficiency and an increasingly clean grid to power it. From that point, he realized that electric power could do the same for the transport sector.

Initially, he got PG&E to take on a plug-in hybrid as part of its mainly natural gas-powered fleet. They said yes, and became one of the first utilities to use such a vehicle.

He later joined Better Place, which unfortunately proved to be a dead end thanks to its troubles, but continued his electric vehicle activism in day to day life, too.

One of the first moves was to install an electric car charging point on the curb outside his house. This can be used by anyone who wants to use it, and free of charge–though plenty of happy EV owners have send thank-you notes and even delivered small presents as a mark of gratitude.

While the permit took a while to acquire–the charger is on city land, of course–Thesen says it’s been hugely successful so far, with regular usage and a positive reception from neighbors.

He’s used the experience of his own charger to help others install curbside chargers, and perhaps streamline the application and planning processes.

And one of the biggest successes under Thesen’s belt was getting Palo Alto to pass a city ordinance to install wiring for a charger in every new home. It means every new house in Palo Alto–around a hundred are built each year–will already have the required wiring for a charger, reducing the cost of installation should the new owner want to buy an electric car.

The same could happen for new parking lots, and the ideas in Palo Alto could spread elsewhere too.

And remember: This is all the work of one man.

With passion for a topic, some good ideas and a heap of determination, it’s amazing what can be achieved.

twitter tools for any used car dealer

The Big List of Twitter Tools: 59 Free Twitter Tools and Apps to Fit Any Need

Twitter is a fascinating adventure of relationships, entertainment, education, and fun. Now imagine layering on a few dozen powerups.

That’s how it feels sometimes when you find just the right Twitter tool. And there’s a tool for practically every desire or whim.

Tools for productivity, for efficiency, for research, and so much more. With such a generous API, Twitter tools have become legion—and we social sharers are better off for it.

At Buffer, we tend to come across a fair share of social media tools. We’ve collected a great bunch to share with you! Here are all the tools we’ve found helpful and many more that we’re excited to try. If there’s a free Twitter tool out there, you’re likely to find a mention here in our list. 

(If we missed any good free Twitter tools, let us know in the comments!)


The big list of 59 free Twitter tools for marketers

Navigate this list fast

Looking for something in particular? Try clicking one of these categories:

Analytics | Chats | Discovery | Follow/Unfollow | Mentions & Monitoring |Scheduling | Timing | Trending Topics | Twitter Clients | Other

Twitter Tools for Analytics

1. My Top Tweet: Your Top 10 list of tweets

Find anyone’s Top 10 tweets, ordered by engagement.

2. Wildfire: Follower growth analysis

Compare your follower growth to your competitors’s follower growth. Simple, helpful, enlightening.


3. SocialBro: Analytics, optimization, and more

A nearly all-in-one platform for all things Twitter. The free plan comes with analytics, best time to tweet, follow/unfollow tools, and community segmentation.

4. Riffle: Data visualizations for any Twitter user

This browser plugin reveals vast insights into any Twitter user you choose. Discover statistics, popular hashtags, most shared links, connected profiles, and much more.

Riffle browser extension

5. Twitonomy: Detailed analytics on users and tweets

A dashboard of analytics for whichever Twitter user you choose (even yours). Analyzes profiles, tweets, engagement, and more.

6. Klout: Twitter scores

Track your influencer score (on a scale of 1-100) and use the Klout dashboard to create and schedule new tweets.

7. SumAll: Email reports for Twitter stats

Sync your Twitter to SumAll, and start seeing daily or weekly emails on how your followers are growing, your mentions, and your engagement.


8. SocialRank: Follower analysis to find your most awesome fans

Receive a sorted list of your best followers, most influential followers, and most engaged followers. Useful to track the important people to engage with on Twitter.

9. Twtrland: A Twitter resume

Plug in your Twitter account to see a snapshot of who you follow, which demographics you fit, who’s in your close network, and more.

10. Bluenod: Community visualization

Type in a user or hashtag and see a detailed map or visualization about the community around the user or the people using the hashtag.



Twitter Tools for Chats

11. Beatstrap: Team liveblogging

Cover live news, sports, and events through Twitter, via hashtags, and collaborate with your team on the coverage. Completed “Beats” come with an embed code.


12. TweetChat: Twitter chat management

Log in to follow a specific hashtag, hang out in a room that collects the hashtagged tweets for you, and reply as you like (with the hashtag added automatically to your tweet).

13. Chat Salad: A calendar of Twitter chats

See upcoming Twitter chats and when they’re scheduled, as well as the hashtags they use (so you can follow along).

14. Twubs: Twitter chat homepages

Register a hashtag for your chat and collect/view the tweets from one location.

15. Nurph: Chat planning and organizing

Nurph channels let you plan and organize your chat, complete with follow-up stats and replays.

16. TwChat: Real-time chat rooms for Twitter chats

Submit your hashtag. Enter your chat room. Have fun!


Twitter Tools for Discovering Fresh Content and Fun Users

17. BuzzSumo: Find influencers, topic-by-topic

Type in a keyword to see which voices get the most shares on Twitter. Find influencers, sniff out headline ideas, and learn what works on Twitter and who’s working it.

18. Nuzzel: Discover what your friends are reading

As described by Twitter’s Joanna Geary, “find out what’s trending among the people the people you follow follow.” Make sense? Translation: Content discovery from friends and friend of friends.


19. Swayy: What your followers are interested in

See the content that your followers recommend plus the topics they most enjoy. View it all via the dashboard or from a daily email digest.

20. Twipho: Searchable Twitter feed of photos

Search by keyword or by location to find photos shared on Twitter.

21. Sonar Solo: Discover keyword-related content

Search any topic to see a visualization of the related topics, trends, and Twitter profiles connected to your search.

22. Topsy: A search engine for social

The most recent and most relevant tweets (and other social updates) based on a keyword search. Also shows keyword volume, sentiment score, and other analytics.

23. Digg Deeper: The best stories from your friends

An algorithmic display of the top articles and links that your Twitter followees have shared. Pair with a daily email newsletter of what your friends share on Twitter.

Digg Deeper

24. The Latest: A museum for the day’s best Twitter links

A real-time, constantly updated list of the most interesting links on Twitter, culled from the accounts of interesting people


Twitter Tools for Following & Unfollowing

25. ManageFlitter: Follow/unfollow in bulk

Segment your followers according to a number of factors: last tweet, follower count, location, language and whether or not they follow you back.


26. Tweepi: Tidy up who you follow

Cleanup inactive follows, flush those who don’t follow back, and reciprocate someone else’s follow—all done in bulk and with a few clicks of a checkbox.

27. Unfollowers: In-depth follow/unfollow

Get a complete breakdown of those you follow, and unfollow with ease.

28. DoesFollow: See who follows whom

Does A follow B? Does Bill Gates follow Skrillex? Does Guy Kawasaki follow Jay Baer?



Twitter Tools for Hashtags

29. Complete analytics into any hashtag

Enter a hashtag to discover related tags, recent conversations, usage patterns, and influencers.

30. Rite tag: Hashtag recommender

Plug in a hashtag and see feedback on the tag’s reach and popularity as well as suggestions for some alternatives to try. Complete with pretty colors to see at-a-glance which hashtags are best.


31. Seen: Hashtag-based curation

Collect the media that was shared with a certain hashtag, then rank the results. Share your curation with friends and followers.


Twitter Tools for Mentions & Monitoring

32. Keyhole: LIke Google Alerts for Twitter

Ask Keyhole to notify you whenever a particular keyword, hashtag, or URL is mentioned. Helpful to track mentions of your own name or your company’s blog or campaign.

33. The One Million Tweetmap: Geolocated, real-time tweet monitoring

Track and follow keywords as they’re tweeted in real-time and at real places. Zoom in to a geotargeted area for super fine results.

34. Twilert: Real-time email alerts for keywords

Track keywords on Twitter and receive an email notification every time they’re mentioned. Great for keeping an eye on company names, new products, and branded hashtags.

35. Mention: Monitor your mentions

A listening tool for keeping up with all your mentions on Twitter. Tracks, analyzes, and displays any number of keywords via the Mention dashboard or via email digests.


36. MentionMapp: The web of you and those you mention

Get a visualization map of you and all the people you mention (and they people they mention).

37. Twazzup: Real-time keyword monitoring

Search and track any keyword, username, or hashtag. See a results page full of relevant tweets, user accounts, and influencers.


Twitter Tools for Scheduling Tweets

38. Buffer: Schedule your tweets (plus a whole lot more)

Simple social media management. Fill a queue of tweets, analyze their performance, and find new, hand-picked stories to share.


39. Tweet4me: Scheduled tweets via DM

Send a direct message to the Tweet4me account, use shorthand and prefixes to denote when to share, and let Tweet4me schedule and send the tweet for you.


Twitter Tools for Timing

40. Followerwonk: Search Twitter bios and analyze your followers

Every analysis imaginable for your Twitter feed, your profile, your followers, and your competitors.

Followerwonk screenshot 2

41. Tweriod: Find the best times to tweet

Tweriod analyzes the tweets you send and your followers’s tweets to find the optimal time for engagement.


Twitter Tools for Trending Topics

42. Trends24: Detailed breakdowns of trending terms

See trending terms from the last—you guessed it—24 hours, broken out hour-by-hour and country-by-country. Enlightening for social media campaigns and geographic/timing research.


43. Trendsmap: Monitoring for local Twitter trends

A zoomable map that shows popular hashtags and terms from anywhere in the world with easy-click buttons to hone in on My City, My Region, and more.

44. iTrended: Did it trend?

Search the past 15 days to find whether certain keywords trended or not.


Top Twitter Clients

45. Tweetdeck: The king of Twitter clients

Via the app or the web, stay on top of your Twitter stream with Tweetdeck’s organization and tracking tools. Split your stream into segmented columns to stay engaged with what’s important.


46. YoruFukurou – Twitter client

A native Twitter client for Mac OS X. Dashboard views of incoming tweets, lists, and searches, split across multiple tabs. Comes highly recommended from

47. Happy Friends: Mailbox-type reader

Pick the friends you want to hear from. Never miss their tweets. View all their activity via an inbox-style layout with nested updates.

Happy Friends


Miscellaneous Twitter Tools

48. TW Birthday: Dig up the date someone joined Twitter (even if they won’t say)

For those who omit the “date joined” on their profile, there’s still a way to discover it. See how long your new favorite follow has been tweeting or when a new profile officially landed.

49. Bio is Changed: be alerted when someone changes their Twitter bio (good for job moves)

Rather self-descriptive, this tool updates you when someone changes their Twitter bio. Useful if you’d like to track job moves and major news or even to learn from how people craft unique Twitter bios.

50. Like Explorer: See shares per article

Type in a URL. See the share numbers. Simple.

Like Explorer

51. Tweet Beat: List management

A powerful tool for managing your Twitter lists—adding, removing, discovering, and sharing.

52. and 53. IFTTT & Zapier: Automate your tweeting

Connect multiple apps in unique ways to your Twitter account. For example, post your Instagram pictures as native Twitter photos.

54. Be Present: Track how fast you respond on Twitter

Real-time reports on your response time, response rate, and performance based on industry benchmarks. Also, really pretty to look at.


55. SavePublishing: Tweetable snippets on any website

Install the bookmarklet, and you can reveal any tweetable sentences (140 characters or fewer) from any article.

56. Tweekly: Once-a-week email of tweets you care about

Tell Tweekly which Twitter account you want to hear from, Tweekly pulls all their tweets and emails you weekly.

57. GroupTweet: Collaborate with teammates on one account

Let your teammates and coworkers share to the same account automatically with zero password-sharing. GroupTweet can even append usernames on to the end of individual tweets.

58. Storify: Beautiful Twitter storytelling

Grab any number of tweets and media elements, and place them all into a Storify collection that you can embed and share anywhere.

59. Tweet Topic Explorer: A word cloud per user

Discover the most-used words of any user you choose (even you).

Additional resources:

2015 is a gamechanger for the used car dealers

car dealer school 2.0 has arrived

car dealers are moving into a new realm

digital documents

e-sign capabilities

mobile acceptance

delivery documentation

it is often difficult to attain dmv compliance within existing regulation

our software is a digital warehouse

and really a pot of gold for car dealersbondpotofgold


car dealer school 2.0 has the solution

imagine a platform where every licensed used car dealer

could operate their model in the digital mobile world

and be in complete compliance with dmv regulation

our forms are drafted for every possible transaction

and we use dmv certified training experts

to draft any forms that will be needed in the future56 chevy wg


we are often asked the question

can you really deliver this for $14.95 per month ???

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car dealer software for the all sales scenarios

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we can customize a document path for any car dealer sales model

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plain paper forms

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just what is a buy here pay here car dealer anyway ???


By: Keith E. Whann

Your dealership has a good reputation, well prepared tax returns, stable relationships with other creditors and you’ve taken steps to demonstrate your ability to minimize a lender’s risk of lending to your customers, but you still can’t attract new lenders. What do you do now? It may be time to consider doing it yourself! The continued decline of the average consumer’s creditworthiness, steady increase of bankruptcy rates and the uncertainty of our economy now that we are at war in the Middle East have lead many dealerships to consider offering buy here-pay here financing. The phrase buy here-pay here is a term of art that is commonly used to refer to a consumer’s ability to purchase a vehicle and obtain financing for the purchase directly from the dealership. As with other areas within the dealership, there have been numerous changes to the laws and regulations impacting buy here-pay here transactions over past two years. In order to develop a successful buy here-pay here financing program that effectively protects your dealership from legal exposure, it is important to understand the differences between a traditional financed transaction and a buy here-pay here financed transaction.

In a motor vehicle transaction that is financed through traditional means, the dealer will enter into an agreement with the lender authorizing the dealership to offer the lender’s financing program to the dealership’s retail customers. When the dealership sells a vehicle to a customer, it enters into a retail purchase agreement with the customer and assists the customer in obtaining financing for the transaction from an outside lending source. In this scenario, the finance agreement is commonly referred to as two-party paper because it is an agreement between the customer and the lender. In a buy here-pay here financed transaction, the financing portion of the transaction is very different because the dealership is entering into the finance agreement with the customer.

The fact that the dealership is financing the transaction itself will impact everything the dealership does from the types of vehicles it acquires and how it prepares and advertises them for sale to the actual sale and financing of the vehicle. For example, the dealership must have its own credit application, notices related to the extension of credit, a retail installment sales agreement, and paperwork related to the debt collection process. Additionally, the dealership probably needs to modify its spot delivery agreement, delivery confirmation form and existing retail purchase agreement. These forms are impacted by a number of areas of law with which the dealership may not be familiar, including provisions of the Fair Credit Reporting Act, Equal Credit Opportunity Act, Federal Truth in Lending Act, State Retail Installment Sales Acts, the Uniform Commercial Code, Federal and State Debt Collection Acts and the new Federal Privacy and Anti-Terrorism Laws and their implementing Regulations, to name a few. In addition to the challenge of keeping paperwork up-to-date and legally compliant, sales and collection procedures take on a more significant role within the dealership. Keep in mind also that while financing transactions and collection activities between financial institutions and their customers are often exempt under most state unfair and deceptive acts and practices (UDAP) statutes, virtually every facet of the dealership’s relationship with the customer is covered.

Many dealers have found that if they take the time to understand the various legal and regulatory issues impacting buy here-pay here transactions prior to offering buy here-pay here financing, this can not only be an effective financing tool, but a significant profit center for the dealership. As the size of a dealer’s buy here-pay here portfolio grows, however, one of the obstacles dealers face is the negative tax consequences caused by the dealership having to pay tax on the profit from the sale of the vehicle prior to having received payment. For dealers who find themselves facing this challenge, it may be an opportune time to consider forming a related finance company. In the fall of 2002, the IRS issued an updated Audit Technique Guide for the used motor vehicle industry that contains an entire Chapter dealing with related finance companies, including information on how to form, structure and operate a related finance company. In addition, the Guide covers a wide variety of accounting issues that will impact used motor vehicle dealerships. It was developed with input from the used motor vehicle industry and can be used not only as a valuable resource tool, but also to prevent accounting and tax problems before they occur.

With everything that is going on, there will be no shortage of challenges or, depending upon your perspective, opportunities for the motor vehicle industry and your dealership in the upcoming year. Legal and regulatory compliance issues will likely remain on the forefront of the minds of all dealers, as will the lack of financing sources. Dealers have the ability to control their own destiny on legal compliance by updating their forms, conducting compliance audits and attending training seminars, but have fewer options available to resolve their struggle to find additional financing sources. If you are struggling to attract new financing sources, offering buy here-pay here financing may be the answer.